Agent Documents
Unlink a document from an agent
Removes the association between a document and an agent. The document itself is not deleted. Knowledge-base cleanup is handled asynchronously.
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Unlink a document from an agent
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Start an outbound callInitiates an outbound phone call via MCube, Twilio, Exotel, Plivo, Vobiz, Tata Smartflo, SIP, or VoiceLink. Requires sufficient credits and available call concurrency; use `GET /calls/concurrency` to inspect current capacity before starting a call. The provider you pass must appear in the partner's `allowed_telephony_providers` list and its credentials must already be configured. For non-MCube providers, pass `connection_id` when the partner has multiple active connections for the same provider. Provider-only calls remain backward compatible when exactly one active connection exists for that provider. Pass `from_number` to choose the caller ID for this call: it must be an active phone number owned on the selected connection (it overrides the agent-bound or default number for Twilio, Plivo, Vobiz, Tata Smartflo, VoiceLink, and SIP; MCube and Exotel caller IDs are fixed, so a differing `from_number` returns 400). When omitted, the caller ID is the agent-bound number where supported, otherwise the connection default. The resolved caller ID is returned as `from_number` in the response. The call is placed asynchronously. Use `call.status.updated` webhooks or `GET /calls/{id}` to track live status, and use `session.completed` for final transcript, recording, billing, variables, and extraction data.
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Unlink a document from an agent