Billing & Credits

Vocobase uses a credit-based billing system. Credits are consumed based on the duration of your voice sessions.

How Credits Work

Credit Calculation


1 credit = 60 seconds of voice conversation

Credits are calculated pro-rata:

30 seconds = 0.5 credits
90 seconds = 1.5 credits
2 minutes = 2 credits

When Credits Are Deducted

Credits are deducted when a session ends. The amount is based on the total session duration from connection to disconnection.

Purchasing Credits

Go to Billing in the dashboard
Click Purchase Credits
Enter the amount (100 - 10,000 credits)
Complete the payment

Credit Packages

Credits	Price	Per Credit
100	$10	$0.10
500	$45	$0.09
1,000	$80	$0.08
5,000	$350	$0.07
10,000	$600	$0.06

Transaction History

View all credit transactions in the Billing section:

Type	Description
PURCHASE	Credits added via payment
USAGE	Credits consumed by sessions
BONUS	Promotional or referral credits
REFUND	Credits returned (rare cases)

Insufficient Credits

When your balance reaches zero:

New session requests fail with INSUFFICIENT_CREDITS error
Active sessions continue until they end naturally

Handling in Your App


<VoiceAgent
  apiKey="..."
  agentName="..."
  onError={(error) => {
    if (error.code === 'INSUFFICIENT_CREDITS') {
      showUpgradePrompt()
    }
  }}
/>

FAQ

Are unused credits refundable?

Credits do not expire and are non-refundable. They remain in your account until used.

What happens if a session fails?

If a session fails to connect or ends abnormally, you are not charged for that session.